For hotel & hospitality hiring
Hotels staffing software that runs the first interview for you.
Before the Hire is hotels staffing software for the hiring stage: every applicant completes a role-specific, AI-assisted pre-interview, and your managers get a neutral summary and the full transcript. No automatic rejections — people still make every call.
See it live: doubletreememphis.beforethehire.com
Applicant · Housekeeper
Manager Review Recommended
Strong evidence: guest service, reliability, attention to detail.
12
hotel roles, each with its own questions
10–15 min
per applicant, any hour, on their phone
0
automatic rejections — ever
Where hotels staffing software fits in your property
Most hospitality tools manage people once they're hired. Before the Hire works earlier — the gap between an application arriving and a manager having time to talk to someone. Here is exactly what it takes on, and what it deliberately leaves alone.
What it handles
Runs the first conversation
Applicants complete a 10–15 minute pre-interview on their own time, on their phone — no phone tag, no missed calls.
Asks the same job-related questions
Ten role-specific questions per position, with up to four contextual follow-ups when an answer needs more detail.
Writes a neutral summary
A plain-language summary with quoted evidence, plus one of two flags: Manager Review Recommended or Needs Manager Review.
Keeps the decision with people
There is no automatic hire and no automatic rejection. A manager reads the transcript and moves the person to Interview, Hired or Not Selected.
What it doesn't
Shift scheduling and time clocks
Before the Hire covers hiring — not the roster. Your scheduling and labor-cost tools stay where they are.
Property management or reservations
It doesn't touch the PMS, bookings or housekeeping status.
Payroll or background checks
No pay processing and no screening reports — those stay with your current providers.
Face, voice or accent analysis
Candidates type their answers. Nothing is scored from a video, a voiceprint or an accent.
How the pre-interview works
1. Share your address
Your property gets its own link — like yourhotel.beforethehire.com. Put it in job posts, texts, or a QR code at the front desk.
2. Applicants answer
They pick their role, give consent, and answer ten job-related questions one at a time. The AI asks a short follow-up when an answer needs more detail.
3. Managers read and decide
Open the dashboard, filter by position, read the transcript and rubric evidence, then set the person to New, Reviewed, Interview, Not Selected or Hired.
Questions written for hotel jobs, not generic ones
Each role has its own ten-question set — from airport shuttles and rollaway beds to banquet turnovers and laundry runs. The rubric behind them is shared, so applicants can be compared fairly within a role.
- Guest Service Agent
- Housekeeper
- Houseman
- Laundry Attendant
- Housekeeping Supervisor
- Maintenance / Engineering
- Van Driver
- Banquets
- Server
- Cook
- Dishwasher
- Host
A neutral summary, not a score
Every finished interview produces two things a manager can check: evidence against seven job-related areas, and a written summary that quotes what the applicant actually said. Ratings describe how much evidence is there — Strong evidence, Some evidence, Limited evidence, or Not enough information — never a hire or reject verdict.
Guest Service
Guest-first attitude and examples of helping guests or customers.
Problem Solving
Practical solutions and options offered under pressure.
Communication
Explains information clearly and keeps others informed.
Teamwork
Supports coworkers and handles disagreement well.
Operational Judgment & Safety
Prioritizes, follows procedures, escalates appropriately.
Tools, Systems & Equipment
Comfort with the systems or equipment the role uses.
Relevant Experience
Experience related to the position applied for.
The summary only ever says Manager Review Recommended or Needs Manager Review. Both mean a manager reads it.
Built so you can answer for it.
Hiring tools get questioned — by candidates, by your corporate office, by a lawyer. This one is built to be explained: consent before anyone starts, a plain-language privacy notice, and a record you can hand over or delete.
- Never hires or rejects anyone automatically
- Only job-related questions and job-related evidence
- Never scores age, race, sex, gender, disability, religion, national origin, accent, appearance, marital or family status
- Applicants consent up front and can see the privacy notice
- Managers can delete an applicant's records at any time
Run it at your property for 30 days
We set up your branded address, your roles and your manager logins. Send it to real applicants and read the first transcripts this week.
Or email beforethehire@gmail.com or call 901-568-0364